don't clean so much, make sales. focus on sales.
sure.
i arrive to a sink FULL of dirty dishes, floors that are nearly black with coffee and crap (who knows what all is there), squeezy syrup things that are all slathered with syrups, and i'm supposed to ignore all that (that is just behind the counter, i didn't even look outside when i got there).
my boss bounces out saying,
sorry about the mess.
and i just keep washing dishes, saying, okay.
one thing she doesn't appreciate about my work style is that i write things down. my sieve of a mind (for things that don't matter--you can't imagine the poetry crap that sticks in there--and work, to me, doesn't matter. i can get another mediocre job anywhere anyday and they will be glad to have a hard worker like me).
jobs are easy to come by.
so i try to tell my boss, rather than arguing about weaknesses (mine is, without exception, sales. i have to work on that. i have a plan, and that plan will be executed. i will not ignore cleanliness for sales though, that is cart before horse in my mind), let's focus on strengths. i leave her a note, we do this all by note:
perhaps there is a way for us to work together using our strengths.
i see that we perfectly compliment each other. if you want to leave a place looking like a dorm room (as i imagine them to be, and since my kids are either college current or college bound, this analogy makes sense), there better be someone who cleans shit up.
cause i say, we can sell all day long. when people start getting sick, or see the sloppy way we're running things, they aren't going to come back, or they're just going to turn around (i would).
so, i'm doing the best i can and am probably going to ignore her ranting about my overmuch cleaning. even the kids i work with said, in my absence,
if suzanne weren't cleaning, this place would be a disaster.
kids say this.
i don't know. i'm certainly not there to argue. and we do need to make sales. but i can't sell shit when the floor is black and everything has milk snots on it. (gross, i know).
peace.
2 comments:
You're right. HOw can you sell any type of food product when the place is disgusting? The "kids" should be helping. When I worked at Mc Donald's their motto was "clean as you go". Also, if there was nothing to do, they said, "you have time to lean, you have time to clean". On a daily basis, we would go around with a bucket, mop and scrub brush and clean the floors after the breakfast. The rest of the day, we just used a mop and bucket.
But even if we were busy cleaning something and a customer entered the store, we had to tend to the customer immediately. We also had specific people designated to clean the lobby throughout the day. But behind the counter we all pitched in.
Good for you.
i don't know how it's going to work out. i've been contemplating it all night. so, thanks for the kind words. but she just don't see it my way, i'm not sure many do. or are willing to get in the middle of it. i'm coming to understand that leadership is not just about focusing on the one thing but on the many.
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